Toyota of New Bern Collision Center
Have You Been In a Car Wreck?
Have you recently been in a car accident and now your car, truck, or SUV has been wrecked? There’s nothing to worry about with the Toyota of New Bern Collision Center to help you with your damaged vehicle!
Accidents happen but we are here to help make things back to “new” and our free collision estimates to make things easier.
What To Do Next?
- ? When your vehicle is towed, make sure you tell them to bring it to TOYOTA OF NEW BERN COLLISION CENTER
- ? Schedule your appointment with our certified collision specialist on your FREE repair estimate
- ? File a Auto Insurance Claim. Don’t fret we work with many insurance providers to make this step easy!
- ? Schedule the repair with our team so we can get you PROMPTLY back in your vehicle!
Benefits of the Toyota of New Bern Collision Center
- Brand New State of the Art Facility
- Provide FULL-SERVICE Auto Body Shop Repairs and Collision Center
- We Work with ALL Insurance Companies
- We Accept ALL Insurance Estimates
- We Work with Our Customers to File and Negotiate Insurance Claims
- Top Quality and Certified Repair Work
- Customer Satisfaction and Safety in Mind
- We Work with ALL Makes and Models, Though we LOVE our Toyota's!
- Loaner Vehicles and Rental Assistance Available
- Immediate Access to Genuine Factory Parts
- Quick Turn-Around to Get Your Vehicle Back to You
- FREE ESTIMATES for Repairs by Highly Trained and Experienced Estimators
At Toyota of New Bern, we want to make sure that our loyal customers and Eastern Carolina Cost community is taken care of promptly, as well as properly. Please give us a call and we will send you a free static cling window sticker with our information if you should ever require our assistance.
Choosing our Toyota of New Bern body shop for your accident repairs is simple. We're located directly behind our Toyota dealership at 5010 US-70, New Bern, NC on the Neuse River down the road from MCAS Cherry Point base. Thank you for entrusting your vehicle needs to Toyota of New Bern . We value your business.
Frequently Asked Collision Center Questions
Do you offer loaner vehicles?
Yes, our dealership will work with you to find a loaner car, truck or SUV to make your repair experience with us run as stress-free as possible or we can help get you to a vehicle rental facility.
How much are collision repair estimates?
Collision repair estimates are free! Our team respects that pricing is a factor when it comes to repairing the unexpected. Depending on the damage, you may want to purchase a new or used vehicle instead. Allow our team to help you weigh the pros and cons of your unique repair.
What auto insurance forms are accepted at Toyota of New Bern Collision?
The Toyota of New Bern Collision Center proudly accepts all forms of auto insurance for vehicle repairs. Whether you’re needing paint or bumper repair.
Will you tow my car to Toyota of New Bern's body shop?
Our team can help get your vehicle towed to Toyota of New Bern to ensure that we have your vehicle assessed and mended as quickly as possible.
Is Toyota of New Bern’s Collision Center a DRP?
First off, NO, Toyota of New Bern is proud to state that the Collision Center is not a Direct Repair shop.
Many collision repair shops are DRP (direct repair) as part of an agreement with the insurance companies.
Please allow us to summarize how this agreement works:
First, the insurance company will "steer" damaged vehicles to the DRP shop for repair. Then, in exchange for the added repair work that the shop received from the insurance company, they agree to do exactly what the insurance company asks them to do. This may include the use of inferior replacement parts, making a "repair" rather than a "part replacement", etc...
At Toyota of New Bern, we do not have any DRP agreements with any insurance companies. We firmly believe that, in order to repair a vehicle properly, we can't let anyone else dictate how the repair must be performed. It is in the best interest of our customers, and, for us, the customer must always come first.